Certificate in Retail Knowledge
Why should you choose this course?
This qualification is designed to enhance the knowledge and skills of individuals currently working in, or aspiring to join the retail sector. It provides learners with a comprehensive understanding of key retail concepts, including operating across various types of retail outlets, maintaining productivity and efficiency, collaborating effectively within teams, applying outlet-specific knowledge, delivering exceptional customer service, ensuring workplace safety, and complying with relevant laws and regulations.
Who should attend?
This qualification is targeted at individuals who wish to work in the retail sector, and/or those already employed in the retail sector and who would like to build on their existing knowledge.
Learning Outcomes
- Understanding how a Retail Business Maintains Health and Safety on its Premises
- Understanding Customer Service in the Retail Sector
- Understanding how Individuals and Team Contribute to the effectiveness of a retails Business
- Understanding the Retail Selling Process
- Understand How to Approach Work-based Projects within a Retail Business
- Understanding Retail Consumer Law
Training Methodology
- Training Aids and Materials
- PowerPoint Presentation and Videos
- Lectures / Assessments
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Course Title
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Eligibility Criteria
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OCN NI Level 2 Certificate in Retail Knowledge
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• The applicant must be 18 years of age or older.
• The applicant must hold a high school certificate or equivalent as a minimum qualification. • The applicant should have a basic level of understanding and communication in English. |
Teaching Language
- English / Arabic
Program Duration
- 96 hours
Kadhem Bushehri Building, Office 21, 2nd Floor, Building 698, Road 7325, Block 473 Budaiya, Kingdom of Bahrain
Contact Us
info@thd.bh
+973 34655220
+973 17626484
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